Versand
Last updated: September 9, 2026
At Eloryva, operated by ELORYVA LLC, we want your order to reach you safely, securely, and as smoothly as possible.
This Shipping Policy explains our shipping methods, estimated delivery times, tracking, delays, customs, and delivery responsibilities.
Free Shipping
We offer free tracked shipping on all eligible orders to destinations currently available at checkout.
No minimum purchase is required to qualify for free shipping.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
During peak periods, holidays, promotions, or periods of unusually high demand, processing may take slightly longer.
Once your order has been processed and shipped, you will receive tracking information when available.
Estimated Delivery Time
Estimated delivery is typically 5–9 business days after dispatch.
Delivery times are estimates and may vary depending on:
- Destination and local delivery conditions
- Carrier delays
- Customs processing
- Public holidays
- Peak shopping periods
- Weather conditions
- Transportation disruptions
- Circumstances outside our reasonable control
We cannot guarantee an exact delivery date.
Order Tracking
Once your order has shipped, tracking information will be provided when available.
Please allow some time for tracking updates to appear after the carrier receives your package.
Tracking updates are controlled by the shipping carrier and may occasionally take time to refresh.
Shipping Destinations
We currently ship to the countries and regions available during checkout.
If your destination is available at checkout, you may place your order normally.
Shipping availability may change depending on carrier coverage, legal restrictions, or operational requirements.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your address carefully before submitting your order.
If you notice an error after placing your order, contact us as soon as possible at:
We will make reasonable efforts to update the address before the order ships, but changes cannot be guaranteed once an order has been processed or dispatched.
Delivery Delays
Most orders arrive within the estimated delivery period, but occasional delays may occur.
Delays caused by carriers, customs authorities, weather, public holidays, local delivery conditions, or other external circumstances may be outside our control.
If your tracking has not updated for an extended period or your order appears significantly delayed, please contact our customer care team.
Lost Packages
If your package appears to be lost, please contact us at:
Please include:
- Your order number
- Your full name
- Your shipping address
- Any available tracking information
We will review the shipment and work with the carrier or fulfillment partner to determine the appropriate next steps.
Damaged Packages
If your order arrives damaged, please contact us as soon as reasonably possible.
Please include:
- Your order number
- Clear photos of the damaged package
- Clear photos of the damaged item
- A brief description of the issue
This information helps us review your case quickly and determine the appropriate solution.
Failed Delivery Attempts
If a delivery cannot be completed because no one is available, the shipping carrier may attempt redelivery or provide instructions for collection.
Customers are responsible for following carrier instructions when a delivery attempt has been missed.
Returned Packages
If a package is returned to us because of:
- An incorrect or incomplete address
- Refusal of delivery
- Failure to collect the package
- Repeated unsuccessful delivery attempts
please contact us so we can review the available options.
Additional shipping costs may apply if reshipment is requested and the return was caused by incorrect customer-provided information.
Customs, Duties and Import Charges
International orders may be subject to customs procedures, import taxes, duties, VAT, or other fees imposed by the destination country.
Unless explicitly stated otherwise at checkout, such charges are determined by local authorities and are outside ELORYVA LLC’s control.
Customers are responsible for complying with any applicable import requirements in their destination country.
Risk of Loss
Responsibility for delivery passes according to applicable consumer law and the terms of the carrier handling the shipment.
Nothing in this Shipping Policy limits any consumer rights that cannot legally be excluded.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes to our shipping partners, delivery methods, operational practices, or legal requirements.
The latest version will always be available on our website.
Contact Us
For questions about shipping, tracking, or delivery, please contact:
ELORYVA LLC
30 N Gould St, Ste R
Sheridan, Wyoming 82801
United States
Email: support@eloryva.com
Website: eloryva.com