Politique de confidentialité

Last updated: September 9, 2026

At Eloryva, your privacy matters to us.

This Privacy Policy explains how ELORYVA LLC (“Eloryva,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit eloryva.com, place an order, contact us, or otherwise interact with our store and services.

Our store is powered by Shopify, which helps us provide a secure and reliable shopping experience.

Information We Collect

Depending on how you interact with Eloryva, we may collect:

  • Your name, email address, phone number, billing address, and shipping address.
  • Order and transaction information, including products viewed, added to cart, purchased, returned, or exchanged.
  • Payment-related information necessary to process your purchase. Payment information is handled securely by our payment providers.
  • Account information if you create a customer account.
  • Messages and information you provide when contacting our customer support team.
  • Device, browser, IP address, and website usage information.
  • Information collected through cookies and similar technologies.

How We Use Your Information

We use personal information to:

  • Process and fulfill your orders.
  • Arrange shipping, returns, refunds, and exchanges.
  • Process payments and prevent fraudulent transactions.
  • Provide customer service and respond to your questions.
  • Improve our website, products, and shopping experience.
  • Send order updates and other important service communications.
  • Send marketing communications where permitted and where you have chosen to receive them.
  • Show relevant advertising and measure the performance of our marketing.
  • Comply with applicable legal and regulatory requirements.

How We Share Information

We do not sell your personal information for money.

We may share information with trusted companies that help us operate Eloryva, including:

  • Shopify, which hosts and supports our online store.
  • Payment processors and financial service providers.
  • Shipping, logistics, and fulfillment partners.
  • Customer service, analytics, advertising, and technology providers.
  • Professional advisers or government authorities when required by law.

These providers receive only the information reasonably necessary to perform their services.

Shopify

Eloryva is hosted on Shopify.

Shopify may process personal information when you browse our store, create an account, or complete a purchase. Shopify may also process information in countries outside your place of residence.

For more information about Shopify's privacy practices, you may review Shopify's Consumer Privacy Policy.

Cookies and Advertising

We and our service providers may use cookies and similar technologies to operate the website, remember your preferences, understand how visitors use our store, improve performance, and provide relevant advertising.

Depending on where you live, you may have the right to opt out of certain targeted advertising or data-sharing activities through the privacy options available on our website.

Security

We take reasonable administrative and technical measures to protect your personal information.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We recommend that you never send passwords, payment card details, or other highly sensitive information through unsecured communication channels.

Data Retention

We keep personal information only for as long as reasonably necessary to:

  • Provide our services.
  • Maintain transaction and business records.
  • Fulfill legal, tax, accounting, and regulatory obligations.
  • Resolve disputes.
  • Prevent fraud and enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information.
  • Request a copy of certain personal information.
  • Object to or restrict certain uses of your information.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain targeted advertising or data-sharing activities.

To exercise your rights, contact us at support@eloryva.com.

We may need to verify your identity before completing certain requests.

Marketing Communications

If you receive promotional emails from Eloryva, you may unsubscribe at any time using the unsubscribe link included in those emails.

You may still receive important non-promotional communications related to your orders, account, payments, or customer service requests.

Children's Privacy

Eloryva is not intended for children.

We do not knowingly collect personal information from children under the age required by applicable law.

If you believe a child has provided us with personal information, please contact us so we can review and, where appropriate, delete the information.

International Data Transfers

Because Eloryva operates internationally and uses global service providers such as Shopify, your personal information may be processed or stored outside the country where you live.

Where required, we rely on legally recognized safeguards for international data transfers.

Third-Party Websites

Our website may contain links to third-party websites or services.

Eloryva is not responsible for the privacy practices, security, or content of websites that we do not control. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal obligations, or privacy practices.

The latest version will always be published on this page with the updated effective date.

Contact Us

For questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

ELORYVA LLC
30 N Gould St, Ste R
Sheridan, Wyoming 82801
United States

Email: support@eloryva.com
Website: eloryva.com