Shipping policy

Shipping Policy

At Eloryva, we want your order to reach you safely and smoothly. Below you’ll find everything you need to know about shipping and delivery.

We offer free tracked shipping on all orders to the destinations currently available at checkout.

There is no minimum purchase required to qualify for free shipping.

Estimated delivery is typically 5–9 business days.

Delivery times are estimates and may occasionally vary due to:

Once your order has been shipped, tracking information will be provided when available.

Please allow a short period for tracking information to become active after the carrier receives your package.

We currently ship to the countries and regions available during checkout.

If your destination is available at checkout, you can place your order normally.

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error after placing your order, contact us as soon as possible at:

We will do our best to update the information before the order is shipped. Changes cannot be guaranteed once an order has already been dispatched.

Although most orders arrive within the estimated delivery window, occasional delays may occur.

If your tracking has not updated for an extended period or your order appears significantly delayed, please contact us and we will assist you.

If your package appears lost or arrives damaged, please contact us at:

Include your order number and any relevant photos or tracking information so we can review the situation and help you with the next steps.

International orders may be subject to local customs procedures, taxes, duties, or import fees depending on the destination.

Any applicable charges imposed by local authorities are determined by the destination country and are outside Eloryva’s control.

For questions regarding shipping, tracking, or delivery, please contact:

Eloryva Customer Care
support@eloryva.com